How long will my item take to ship & can it be tracked? Our products are Made to Order in our facility close to Toronto, Ontario, Canada. Production takes 3-4 weeks and it will take another 2-8 business days for shipping via UPS within Canada or the US (48 contagious states). We will forward tracking details as soon as your order ships.
What is the return policy? Since each order is Made to Order with your custom choices, we do not offer returns or exchanges. Please contact us within 14 days of receiving your order if there is any damage to your item(s) during shipping.
Is there somewhere to see the products in person before buying? Our showroom, which is located in Halton Hills, Ontario is open by appointment if you would like to view our items before purchasing. You can also order swatches to confirm the colour and quality before ordering.
How are the tables assembled? We have designed our products for easy assembly which should take no more than 10 minutes. All tables include all required hardware and tools.
How will my item be packaged? Our items are packaged in corrugated cardboard and well protected with high density edge protectors to ensure safe delivery.
What payment methods are accepted? We accept all major credit cards and orders can be paid in CAD or USD. Please contact us if you would like to pay via Direct Payment or if you have any questions.
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